endorsedOngoing

Multi-tenant Case Management CRM (Ruby on Rails on AWS Fargate)

Services Covered:

Custom Software Development • Software Product Development • Website Development

Industry

Software Development

Duration

70 months

Budget

50K - 199K

Start Date

1 October 2020

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Bacancy is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Blairsville, United States of America

Project Summary

Bacancy is developing a multi-tenant CRM/case-management application for alternative dispute resolution, focusing on scheduling and case workflows. The solution is built with Ruby on Rails, uses PostgreSQL and is deployed on AWS Fargate; the client manages requirements in Jira and reporting via QuickSight. The client praises Bacancy's communication, timeliness, and adaptability.

Key Challenges

Need for Ruby on Rails expertise to build a multi-tenant case management application
Need to implement scheduling and management workflows for court mediation cases

Project Deliverables

Multi-tenant case management (CRM) application
Scheduling features for court case mediation
Backend built with Ruby on Rails and PostgreSQL deployed on AWS Fargate

Project Solution

Bacancy develops features for a multi-tenant case management application used for alternative dispute resolution. The vendor implements features from requirements captured in Jira, builds backend functionality with Ruby on Rails and PostgreSQL, and deploys using AWS Fargate. They generally focus on development rather than UI design unless new UI work is required.

Project Outcome

Consistent on-time and on-budget delivery
High client satisfaction with the assigned developer and delivered features
Effective communication and reporting using Jira and QuickSight

Platforms

Tech Stack

Ruby on Rails
AWS Fargate
PostgreSQL

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client measures the partnership's success through Bacancy's outputs, project complexity, bugs, and adaptability — they're very pleased with the current developer from Bacancy. Bacancy communicates clearly, and the partners manage the project in Jira. All project reports are via QuickSight.”
Anonymous
Founder
Date: 04/14/2022