UX/UI and Branding for Indian Telecommunications Products
Services Covered:

Industry
Telecommunications
Duration
20 months
Budget
10K - 49K
Start Date
1 December 2015
Team Size
1-5
Engagement Model
Onshore
Project Capability Score (PCS)
67/100
Good
Project Capability Score (PCS) estimates how capable Aubergine Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Truecom Telesoft
Project Summary
Aubergine provided UX/UI design and branding for several telecom products including OTP systems and mobile applications, producing HTML deliverables and pixel-level specifications. Their work improved the usability and distinctiveness of the products, contributing to strong customer uptake and a positive reputation. The vendor collaborated closely with the client's HTML developers and managed the engagement with regular meetings and time-sheeted project management.
Key Challenges
- Embed large amounts of data into limited mobile real estate.
- Define the UI from the end-user's perspective and clarify product goals and target users.
Project Deliverables
- Detailed HTML specifications
- Branding (color scheme, mood, app layout, icons)
- UX designs for mobile applications
Project Solution
Aubergine provided UX design (not development), collaborating with the client's HTML developers to produce pixel-perfect, detailed specifications and HTML deliverables. They oversaw branding aspects such as color schemes, mood, app layout, and icons, iterating through back-and-forth questions to align on product name, mood, and target users. The team of lead and junior designers supported multiple products and refined the process across engagements.
Project Outcome
- Product sold to many customers and gained strong market presence.
- Positive user feedback and reputation for design and usability.
- Effective project management with regular meetings and reliable follow-through.
Platforms
Mobile
Web
Tech Stack
HTML
Client Endorsement
Overall Review Rating
4.75
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Because of their usable, distinctive designs, the products attracted a large user base and earned a solid reputation. Aubergine impressed with their deep UI/UX expertise, adaptive project management, and innovative concepts. The agency excelled at refining complex solutions.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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