endorsedOngoing

Ongoing Mobile App Development & Maintenance for Think It Twice (training app)

Services Covered:

Software Maintenance and Support

Industry

Education

Duration

115 months

Budget

200K - 999K

Start Date

1 January 2017

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Arcanys is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Think It Twice

Hong Kong

Project Summary

Arcanys provides development and maintenance services for a mobile-app-based corporate training company. They handle iOS and Android development plus the Python-based backend (including data and machine learning) and bring in UI/UX resources as needed. The engagement runs in two-week sprints with tight cost tracking and ongoing collaboration since January 2017.

Key Challenges

Need for ongoing development and maintenance support
Requirement for a technically skilled and flexible team
Prior vendor became too expensive and less responsive as scope grew

Project Deliverables

Mobile iOS app
Mobile Android app
Backend system (Python, data and machine-learning components)
UI/UX design by senior designer (temporary engagement)
Ongoing development and maintenance support

Project Solution

Arcanys served as the client's external development team, handling nearly all development work including iOS and Android apps and the Python-based backend (data and machine-learning components). They provided temporary senior UI/UX design support when needed, staffed developers as demand grew, and supplied a part-time scrum master to coordinate sprints and cross-team learnings. The engagement operates in two-week sprints with active cost and delivery tracking.

Project Outcome

Application development became successful due to Arcanys' responsiveness
Rapid availability of resources to answer client requests
Consistent delivery in two-week sprints with tight cost tracking
High client satisfaction and effective problem solving

Platforms

Mobile

Tech Stack

Python

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Their development efforts produce excellent results, improving on the work of a previous agency significantly. They respond quickly and professionally to all requests, and work hard to provide answers to any queries or needs. Working in short sprints, they manage the work tightly and effectively.”
Antoine Vatar
CEO, Think It Twice at Think It Twice
Date: 04/20/2026