endorsedOngoing

Supplier Validation & Document Expiry Notification System

Services Covered:

Custom Software Development

Industry

Business Consulting & Services

15 months

Budget

200K - 999K

Start Date

1 January 2022

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable APPWRK IT Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

V-Advices

Milan, Italy

Project Summary

APPWRK IT Solutions developed a Laravel-based solution to validate suppliers and automatically notify stakeholders about expiring and expired documents for a consulting company. The vendor implemented automated notifications and supplier validation functionality. The client later reported persistent unfixed bugs and disputes over increased daily rates, expressing dissatisfaction with support and long-term partnership.

Key Challenges

Track and notify about expired or expiring mandatory activities (training, maintenance)
Manage supplier approval and validation
Share work-risk and related documents to all employees

Project Deliverables

Notification system for expiring and expired documents
Automated supplier validation
Document sharing functionality for work-risk documents
Laravel-based implementation

Project Solution

The vendor was selected on the recommendation of the client's IT consultant and implemented a Laravel-based system to automatically release notifications for expiring and expired documents, validate suppliers, and enable document sharing. The delivery involved a very small team (one Appwrk resource plus an additional contractor via Upwork).

Project Outcome

They refused to fix bugs they created and sought a double daily rate
Many bugs remained unresolved after 18 months
The client reported dissatisfaction and advised others not to use the agency
Client stated having paid over 100k and criticized vendor's customer respect

Platforms

Tech Stack

Laravel

Client Endorsement

Overall Review Rating

1.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“APPWRK IT Solutions Private Limited has stopped fixing bugs that it has caused and is charging the client twice their initial rate. They do not value the long-term partnership with the client, who does not recommend that others partner with the team. This review is an update by the client company. The original content is located below the new review.”
Stefano Vedovati
CEO
Date: 04/24/2023