endorsedCompleted

Ride-Hailing Platform: Mobile Apps and Dispatch Control Panel

Services Covered:

Custom Software Development

Industry

Logistics & Transportation

Duration

9 months

Budget

10K - 49K

Start Date

1 October 2016

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Apporio Infolabs is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Louisville, United States of America

Project Summary

Apporio Infolabs designed and built a custom software platform for a ride-hailing company, including two mobile apps and a dispatch control panel to run logistics and dispatch operations. The development process was iterative over approximately six months, and the platform was launched and adopted by thousands of users. The client praised Apporio's flexibility, communication and ability to pivot as project requirements changed.

Key Challenges

Design, specification and build of a custom software platform including two mobile apps and a dispatch control panel
Support logistics and dispatch operations for consumer and provider workflows
Manage evolving requirements and scope additions during development

Project Deliverables

Two mobile apps (consumer and provider)
Dispatch control panel
Custom software platform for logistics and dispatch operations

Project Solution

Apporio conducted detailed scoping of the dispatch workflow, then iteratively designed and developed a dispatch control panel plus consumer and provider mobile apps. The team collaborated on testing in real time, adapted to significant scope additions over about six months, and used frequent communication (Skype, WhatsApp, Trello) to manage changes and deliverables.

Project Outcome

Platform launched and adopted by thousands of users and companies
Delivered a functional dispatch and logistics system supporting public and employer-based services
Vendor remained flexible and communicative, supporting iterative changes and real-time testing

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to the work of Apporio Infolabs Pvt Ltd, the app was successfully launched and gained thousands of users. The workflow was flexible despite continuous changes in specifications. The team remained communicative throughout the project and they provided ideas on how to improve the platform.”
David Deans
COO
Date: 02/11/2021