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Web & Mobile App for Financial Services (Agent Registration & PDF Generation)

Services Covered:

Mobile Application Development • Website Development
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Industry
Industry

Financial Services

Duration
Duration

3 months

Budget
Budget

Confidential

Start Date
Start Date

1 December 2023

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
69/100
Good

Project Capability Score (PCS) estimates how capable Applica Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Nelcord

mapMontevideo, Uruguay

Project Summary

A financial services institution (Nelcord) hired Applica Solutions to build a web and mobile app to let agents register new clients and generate PDF client documentation. The engagement produced only a Figma UX/UI prototype by August 2024 and a minimal testing environment with limited functionality in September 2024. The vendor failed to deliver the application, exposed private keys in the repository, and did not provide project documentation or adequate handover, resulting in a canceled project and unresolved financial disputes.

Key Challenges

  • Develop a web and mobile app for agents to register new clients
  • Implement PDF generation for client documentation

Project Deliverables

  • User Creation
  • User Roles
  • Form for client Registration
  • PDF Generation
  • Client Views

Project Solution

Applica Solutions assigned a small team (2–5 employees) and scoped user management functionality: user creation, user roles, client registration form, PDF generation, and client views. They produced a Figma UX/UI prototype early in the engagement, and only months later assembled a development team to deliver a basic testing environment containing minimal features (login, user creation, agent creation, agent views, filters, and a frontend). The vendor managed deployments (transferred repository ownership and a Vercel deployment) but did not provide proper credentials or documentation.

Project Outcome

  • Project canceled after nine months with only a Figma prototype delivered.
  • Basic testing environment delivered in September 2024 with limited functionality (login, user creation, agent creation, agent views, filters).
  • Security and deployment issues discovered (private keys exposed in GitHub, application and web server not dockerized, missing deployment features).
  • Handover transferred repository ownership and Vercel deployment but lacked superuser credentials and project documentation; vendor ignored refund/re-evaluation requests.

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • VercelVercel
  • GitHubGitHub

Client Endorsement

Overall Review Rating

1star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Applica Solutions failed to deliver the project, which was canceled after nine months of delays. The team provided a Figma prototype for the UX/UI but did not deliver the app. They also failed to provide documentation and ignored emails regarding the project's evaluation and refund.”

Ramiro Sosa

Engineer

Note: This endorsement is based on publicly available client feedback from external review sources.

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