EndorsedendorsedOngoing

Staff Augmentation for Customer Value Management Platform

Services Covered:

Staff AugmentationAPI DevelopmentUI/UX DesignCloud Consulting and Services
Project hero — replace with case study imagery
Industry
Industry

Business Consulting & Services

Duration
Duration

70 months

Budget
Budget

Confidential

Client Size
Start Date

1 October 2020

Team Size
Team Size

30+ Employees

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
70/100
Good

Project Capability Score (PCS) estimates how capable Applaudo is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

DecisionLink

mapAtlanta, United States of America

Project Summary

Applaudo Solutions provided staff augmentation to DecisionLink to redesign and rebuild the API and UI for their Customer Value Management platform and to migrate infrastructure to AWS. The engagement began with a small team and scaled significantly, with Applaudo handling recruiting and implementation while collaborating closely with the internal team. The client reports a strong partnership, effective workflow, and a high degree of ownership from Applaudo's team.

Key Challenges

  • Design and build a next-generation API and UI to replace a legacy 10-year-old codebase
  • Refresh and modernize the entire stack, including migration away from semi-self hosted infrastructure
  • Start with a small initial team and scale resourcing as the project progressed

Project Deliverables

  • Rewritten API
  • Rewritten UI
  • Migration to AWS
  • Staff augmentation (developers, PM, scrum masters, BAs, QA, designers)

Project Solution

Applaudo provided staff augmentation, recruiting and assigning developers to the client's teams to perform a ground-up rewrite of both the API and UI, and to implement a migration from semi-self hosted infrastructure to AWS managed services. The client retained ownership of data modeling and architecture while Applaudo executed the bulk of the implementation and onboarding of resources.

Project Outcome

  • Grew the Applaudo team from 4 developers to 13 developers and added a project manager, 2 scrum masters, 2 business analysts, 6 QA, and 2 designers.
  • Established an effective workflow with strong collaboration and a sense of ownership from the vendor's team.

Platforms

  • WebWeb

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.75star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Thanks to Applaudo Solutions' engagement, they have successfully supported the client's project. A collaborative partner, their valuable guidance and flexibility have ensured smooth workflow. They have gone the extra mile to exceed the needs and requirements of the internal team.

Anonymous

SVP Product Engineering

Note: This endorsement is based on publicly available client feedback from external review sources.

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