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Live Chat Web System with OpenAI Integration

Services Covered:

API Development • UI/UX Design • Web Application Development
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Industry
Industry

Software Development

Duration
Duration

4 months

Budget
Budget

Less than 10K

Start Date
Start Date

1 February 2024

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
82/100
Strong

Project Capability Score (PCS) estimates how capable Appgenix Infotech LLP is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

YONG XU Digital Co., Ltd

mapTaichung, Taiwan

Project Summary

Appgenix Infotech built a live chat web system for a software company, designing the UX/UI and implementing a Node.js/Express backend with a Vue3 frontend and OpenAI integration. The system integrated messaging across web, Telegram, and Facebook Messenger and included translation and deployment configuration options. The team delivered the project before the deadline and communicated effectively via email and messaging apps.

Key Challenges

  • Build a live chat web system

Project Deliverables

  • Live chat web system
  • Node.js + Express backend
  • Vue3 frontend with embedded and pop-up interfaces
  • WebSocket-based messaging integration
  • Telegram bot integration
  • Facebook Messenger integration
  • OpenAI API integration
  • Google Translate API integration
  • .env-configurable deployment settings

Project Solution

Appgenix developed a customer service/live chat system with a Node.js + Express backend and a Vue3 frontend. They implemented WebSocket-based messaging and provided both embedded and pop-up web interfaces. The team integrated messaging channels including Telegram and Facebook Messenger, and connected OpenAI and Google Translate APIs with configurable API keys and prompts. Deployment and runtime settings (such as backend name, concurrency limits, and translation options) were made configurable via .env.

Project Outcome

  • Code uploaded to GitHub and verified by client
  • Delivered before the deadline and provided recommendations
  • Effective communication via email and messaging apps
  • High marks for professionalism, patience, and communication

Platforms

  • WebWeb

Tech Stack

  • Node.jsNode.js
  • Express.jsExpress.js
  • Vue.jsVue.js

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Appgenix Infotech delivered the project ahead of the deadline and gave us excellent service and recommendations. The team communicated well through email and messaging apps. Overall, their professional skills, patience, and great communication stood out.

Shihyi Chiu

Project Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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