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Custom B2B Crystal Ordering System

Services Covered:

E-commerce Development
Project hero — replace with case study imagery
Industry
Industry

E-commerce & Retail

Duration
Durationinfo-circle

24 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 August 2018

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Alva Commerce is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapToronto, Canada

Project Summary

Alva Commerce built a custom web ordering system for a 3D laser-etched crystal manufacturer that lets customers upload, edit and position photos before purchase. The Magento-based site includes a visual photo-editing uploader, payment integration and direct order submission to the production team. The solution became the company's main revenue generator, improved order tracking for production, and the client reports clean, scalable code and responsive technical support.

Key Challenges

  • Build a custom B2B order system to service retail partners
  • Create a seamless, visual photo-editing experience so customers can customize orders without written instructions
  • Integrate orders and payments with the internal production workflow

Project Deliverables

  • Web-based crystal ordering system
  • Visual photo upload and editing feature
  • Real-time payment (RTP) integration
  • Magento-based consumer website with customizations
  • Order submission integration to production

Project Solution

Alva Commerce developed a Magento-based consumer-facing website and a web ordering system for retailers. They implemented a visual photo upload and editing tool so customers could preview and adjust images, integrated real-time payment (RTP) to produce receipts, and built order-routing that submits orders directly to the production room. They also provided account-management support and performed server/site upgrades to handle traffic spikes.

Project Outcome

  • The site became the company's main revenue generator after pivoting to e-commerce.
  • The website experienced a surge in traffic and handled increased demand following COVID-19 closures.
  • Implemented SKU bundling that ties three photo uploads with three crystal types under a single SKU and routes correctly to production.
  • Rapid site and server upgrades improved capacity to meet incoming volume.

Platforms

  • E-commerce PlatformE-commerce Platform
  • WebWeb

Tech Stack

  • MagentoMagento
  • JiraJira

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Not only has the system become the main revenue generator for the company, but it’s also helped the internal production team keep track of crystal orders. Alva Commerce produces clean, scalable code. The team is ready to tackle technical challenges head-on thanks to its solution-oriented approach.”

Anonymous

President

Note: This endorsement is based on publicly available client feedback from external review sources.

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