endorsedCompleted

Birbank Mobile App UI/UX Redesign

Services Covered:

UI/UX Design

Industry

Financial Services

Duration

3 months

Budget

50K - 199K

Start Date

1 October 2020

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Alty is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Kapital Bank

Baku, Azerbaijan

Project Summary

Alty redesigned a financial institution's iOS and Android mobile app (Birbank) by conducting stakeholder interviews, a UI/UX audit, and delivering refreshed wireframes, visual styles, and UI screens. The redesign led to development kickoff and was associated with growth in active users and improved app ratings on iOS and Android. The vendor maintained weekly calls and a collaborative workflow throughout the engagement.

Key Challenges

The existing mobile application (Birbank) had been on the market for three years and its design no longer met current fintech trends.

Project Deliverables

Research and stakeholder interviews
UI/UX audit with recommendations
New customer journey maps and refreshed UX wireframes
Visual style and UI screens for iOS and Android apps

Project Solution

Alty performed research and stakeholder interviews, conducted a UI/UX audit with recommended improvements, built new customer journey maps, and implemented UI/UX changes by delivering refreshed UX wireframes, a visual style, and UI screens for the client's iOS and Android applications. The vendor worked directly with the client's UX/UI designers and project managers during the engagement.

Project Outcome

Growing number of active users and higher app ratings on iOS and Android platforms.
Development commenced and each stage was validated with clients, supported by weekly progress calls.

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Alty’s designs helped grow the app’s active users and improve its rating on app stores. Their communicative and responsive approach fostered a friendly working environment. Beyond their top-notch customer service skills, they offered extensive UI/UX expertise, ensuring the project’s success.”
Zakir Khanmammadov
Digital Platforms Lead
Date: 03/29/2022