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EndorsedendorsedOngoing

Salesforce CRM Development & Ongoing Support for Sales Enablement Platform

Services Covered:

Custom Software Development • Salesforce Solutions • Mobile Application Development • Software Maintenance and Support • Software QA and Testing
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Industry
Industry

Software Development

Duration
Duration

21 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 September 2018

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Algoworks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapPhiladelphia, United States of America

Project Summary

Algoworks developed and continues to maintain a Salesforce-based CRM for a sales enablement platform, working from the client's designs and wireframes to implement development, testing, and delivery. The engagement began in September 2018 as an initial project and evolved into an ongoing partnership; the client praises Algoworks as a strategic partner with broad technical expertise and positive customer feedback.

Key Challenges

  • Build a Salesforce-based CRM product for distribution sales reps.
  • Digitally transform an existing marketing and sales collaboration tool into a modern CRM.
  • Find an expert consulting and development partner with Salesforce expertise to implement and maintain the product.

Project Deliverables

  • Salesforce CRM product
  • Mobile application components
  • Development, testing, and delivery services
  • Ongoing maintenance and product support
  • Salesforce development and integrations

Project Solution

Took the client's completed wireframes and designs and implemented the Salesforce side of the product, providing development, testing, delivery, and ongoing maintenance. The vendor supplied Salesforce development expertise, mobile development support, testing resources, and the ability to scale team composition over time. The initial engagement lasted approximately six months and subsequently evolved into multiple continuing projects with varying levels of engagement.

Project Outcome

  • Positive customer feedback and high satisfaction for delivered work.
  • Algoworks is considered a strategic partner and provides regular professional updates.
  • Ongoing engagement since the initial project (started Sep. 2018) with continued maintenance and new work.

Platforms

  • CRMCRM
  • MobileMobile
  • WebWeb

Tech Stack

  • ASP.NETASP.NET

Client Endorsement

Overall Review Rating

4.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“A professional team, Algoworks has delivered exceptional work in their role as both a service provider and a strategic partner. Not only has their work received positive external feedback, but they also have a wide range of talents and expertise, which sets them apart from other vendors.”

Anonymous

Executive

Note: This endorsement is based on publicly available client feedback from external review sources.

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