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Internal Mobile Communication App for Global Bearing Manufacturer

Services Covered:

Mobile Application Development • UI/UX Design • Software Maintenance and Support
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Industry
Industry

Engineering & Manufacturing

Duration
Duration

3 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 February 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
74/100
Good

Project Capability Score (PCS) estimates how capable Algoworks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapLansdale, United States of America

Project Summary

Algoworks developed a NativeScript mobile app to improve internal and customer communications for a global bearing manufacturer, handling frontend design and mobile technology while the client kept backend/API work. The app reached a 40% adoption rate among the targeted US users and received positive customer feedback. Algoworks was noted for responsiveness, personalized attention, and continued enhancement work after initial release.

Key Challenges

  • Lack of an effective communication platform for employees and customers
  • COVID-19 increased need for internal information distribution and feedback channels
  • Disparate access to systems between administrative staff and production-floor employees
  • Need to bridge communication between employees and customers for customer support

Project Deliverables

  • NativeScript mobile application (iOS and Android)
  • Frontend design
  • Middleware components and API integrations
  • Regular release updates and ongoing enhancements

Project Solution

Algoworks collaborated with the client's team to design and build the mobile frontend using NativeScript while the client team provided backend APIs. Algoworks delivered the frontend design, mobile technology, and some middleware using AWS (including lambdas) and integrated via APIs. The teams coordinated with regular releases and Algoworks provided project management support and ongoing enhancements.

Project Outcome

  • 40% adoption rate among targeted US users
  • Positive customer feedback and increased potential for customer self-service

Platforms

  • MobileMobile
  • CloudCloud

Tech Stack

  • NativeScriptNativeScript
  • iOSiOS
  • AndroidAndroid
  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • REST APIREST API
  • AWS LambdaAWS Lambda

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

We saw a 40% adoption rate for the app in the US market, and its end users have praised it. Algoworks stood out for how responsive and skilled they were. They gave us personal attention and went well beyond what was expected of them. They also adjusted to our workflow quickly.

Anonymous

Head of Analytics & Digital Soultions

Note: This endorsement is based on publicly available client feedback from external review sources.

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