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Android Bug Remediation and Support for Healthcare App

Services Covered:

Android Application Development • Software Maintenance and Support
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Industry
Industry

Healthcare

Duration
Duration

3 months

Budget
Budget

Less than 10K

Start Date
Start Date

1 March 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Algoworks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapLos Angeles, United States of America

Project Summary

Algoworks was engaged to fix multiple bugs in an Android application for a healthcare service provider. They ran discovery meetings, provided a remediation plan, and delivered an app update, though some issues persisted and additional remediation was requested. Communication issues were noted but the vendor responded to concerns and agreed to continue addressing the problems.

Key Challenges

  • Multiple persistent bugs in the Android app
  • Need for bug fixes and stabilization

Project Deliverables

  • Android app update
  • Discovery meetings and remediation plan
  • Project management and development resources

Project Solution

Algoworks was selected based on reviews and a solid proposed remediation plan. They conducted paid discovery meetings, held multiple follow-up meetings, and assigned a project manager and a mid-level Android developer to implement fixes and deliver an app update.

Project Outcome

  • App update was launched but initial bugs persisted
  • Vendor offered to remediate issues and responded promptly to complaints
  • Communication barriers were noted but collaboration to resolve issues is ongoing

Platforms

  • MobileMobile

Tech Stack

  • AndroidAndroid

Client Endorsement

Overall Review Rating

3.88star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

We're working with Algoworks right now to fix the bugs that are still in the app. There were some communication issues early on, but our teams are working together to tackle the challenges.

Anonymous

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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