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Staff Augmentation & ASR Transcription for Omilia

Services Covered:

Staff Augmentation • Software QA and Testing • AI and Machine Learning • Natural Language Processing (NLP) • Web Application Development
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Industry
Industry

Information Technology

Duration
Durationinfo-circle

54 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 November 2015

Team Size
Team Size

21-25

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
68/100
Good

Project Capability Score (PCS) estimates how capable Agiliway is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Omilia

mapKyiv, Ukraine

Project Summary

Agiliway provided long-term staff augmentation and multi-lingual transcription services to a software development company, supplying Java, Python and Go developers, QA engineers, and project managers. They supported both product development (including work in Russia, Kazakhstan, and Belarus) and creation of transcription datasets for ASR model training. The engagement contributed to the client’s successful expansion in Ukraine and remains ongoing.

Key Challenges

  • Needed to scale engineering capacity to support growing international business.
  • Struggled to find local developers cost-effectively and thus sought outsourcing.

Project Deliverables

  • Outsourced Java, Python, and Go developers
  • QA engineers and project managers
  • Transcription dataset of native-speaker transcriptions for ASR model training
  • Training on proprietary development technologies
  • Multi-lingual transcription services (Spanish, Polish, South African English, Ukrainian, Kazakh)

Project Solution

Agiliway outsourced Java, Python, and Go developers to the client, followed by QA engineers and project managers, and provided training on the client’s proprietary technologies. They also recruited native speakers and delivered multi-lingual transcriptions to build automatic speech recognition models. Teams worked on multiple projects geographically (Russia, Kazakhstan, Belarus) with up to 25 people based in Lviv during outsourcing.

Project Outcome

  • Enabled successful expansion in Ukraine that contributed to the client raising $20 million from a UK investor.
  • Supported a direct project with a Canadian bank through QA collaboration and client-facing conference calls.
  • Provided reliable 24/7 availability and long-term staffing continuity.

Platforms

  • AI/ML PlatformAI/ML Platform

Tech Stack

  • JavaJava
  • PythonPython
  • GoGo

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Agiliway’s service has met the mark several times over. Their work directly contributed to their client’s successful Ukrainian expansion. Responsive and collaborative, the team has proven itself to be a professional partner. Customers can expect a seamless outsourcing experience.”

Maryan Kondratyuk

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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