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EndorsedendorsedOngoing

Proprietary .NET Business System Maintenance for Market Research Firm

Services Covered:

Software Maintenance and Support • Website Development
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Industry
Industry

Business Consulting & Services

Duration
Durationinfo-circle

19 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 March 2016

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable AgileEngine is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map United States of America

Project Summary

A market research firm engaged AgileEngine to take over maintenance and ongoing feature development for a proprietary .NET system that supports business development, lead generation, billing, and financial reporting. AgileEngine provides two dedicated Ukraine-based developers who work closely with the internal team and coordinate via Skype and Jira. The work improved automation and internal information tracking and remains an ongoing engagement since March 2016.

Key Challenges

  • Need to replace the prior vendor and take over maintenance and new feature development
  • Require continuity and knowledge transfer after vendor transition

Project Deliverables

  • Ongoing maintenance and new feature development
  • Management of a proprietary .NET business system
  • Integration with a front-of-house application
  • Support and ticketing via Jira

Project Solution

AgileEngine took over the maintenance and new feature development of a proprietary .NET system used to manage the client's business development, lead generation, billing, and reporting. The engagement is staffed primarily by two Ukraine-based developers (a tech lead and a middle developer) who communicate via Skype and use Jira for ticket tracking. AgileEngine also handled integrations with the front-of-house application and provided ongoing support.

Project Outcome

  • Restored project trajectory and got the client back on track
  • Eased internal processes through automation and improved information tracking
  • Delivered a system usable by staff of varying technical ability
  • Outsourced developers embedded themselves with the client's team

Platforms

  • WebWeb

Tech Stack

  • .NET.NET

Client Endorsement

Overall Review Rating

4.75star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The system eases internal processes through automation, and UI appeals to constituents of all tech abilities. AgileEngine integrates well, and shows dedication to the quality of their work.”

Anonymous

Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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