endorsedCompleted

Omnichannel iOS & Android App (IT Client)

Services Covered:

Staff Augmentation • Mobile Application Development

Industry

Information Technology

Duration

6 months

Budget

50K - 199K

Start Date

1 March 2019

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Aexol is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Infinity Group

Poland

Project Summary

Aexol augmented an IT company's internal team to build an omnichannel mobile product for iOS and Android using Swift and Java. The work was organized into sprints based on client requirements and UX interviews, with in-person collaboration as needed. Months after launch the app exceeded 100,000 downloads and materially increased the client's sales and loyalty program efficiency.

Key Challenges

Augment the internal development team with mobile expertise to deliver an omnichannel product for the client
Create a seamless, consistent customer experience across communication channels while presenting engaging content without overwhelming users

Project Deliverables

iOS mobile application (Swift)
Android mobile application (Java)
Omnichannel product to support sales and customer loyalty
Sprint-based deliverables informed by UX interviews

Project Solution

Aexol augmented the client's development team, providing four mobile developers and a delivery manager to deliver an omnichannel mobile product. Work was organized into sprints based on client requirements and UX interviews, and included face-to-face meetings when necessary. The team built native iOS (Swift) and Android (Java) applications, focused on delivering a seamless, consistent user experience across channels, and used Jira for task tracking and online chat for ad-hoc sync.

Project Outcome

The application was downloaded more than 100,000 times across both platforms
Client sales of the main product increased by 30%
Upselling increased by 2.5x and the loyalty program efficiency improved by 70%

Platforms

Mobile

Tech Stack

iOS
Android
Swift
Java
Jira

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Months after the launch, the app was downloaded more than 100,000 times, which increased sales by 30%. The efficiency of the customer's loyalty program was also significantly increased by 70%. Throughout the engagement, Aexol considered the risks and benefits of each solution that they presented.”
Grzegorz Perkowski
CTO
Date: 05/31/2022