endorsedCompleted

Workflow Management Platform for Digital Product Company

Services Covered:

Custom Software Development

Industry

Information Technology

Duration

7 months

Budget

10K - 49K

Start Date

1 June 2025

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Acquaint Softtech Private Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Stack ehf

Iceland

Project Summary

Acquaint Softtech built a centralized workflow management platform for a digital product company using the MERN stack, including a visual workflow builder and real-time features. The system reduced approval cycle times and process errors, improved visibility across teams, and was delivered with strong communication and on-time milestones.

Key Challenges

Replace spreadsheets and email-based approvals with a centralized workflow management platform.
Enable real-time collaboration and visibility across teams so project progress could be tracked without chasing updates.
Create configurable approval flows that adapt to different project types without constant redevelopment.

Project Deliverables

A visual workflow builder.
Role-based access controls.
Real-time notifications powered by WebSockets.
Activity logs tracking every action.
A configurable admin panel to adjust workflows without developer involvement.

Project Solution

Acquaint mapped real workflows and designed a custom platform using the MERN stack focused on flexibility and real-time interaction. They implemented a visual workflow builder to define stages and approval paths, role-based access controls, real-time notifications via WebSockets, activity logs for full visibility, and a configurable admin panel so workflows could be adjusted without developer involvement.

Project Outcome

Approval cycles became significantly shorter due to instant notifications and clearer task flows.
Process errors were reduced because steps were less likely to be skipped or duplicated.
Project managers gained improved visibility and could track progress across multiple workflows without manual check-ins.

Platforms

Tech Stack

MongoDB
Express.js
React.js
Node.js

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Acquaint Softtech Private Limited's work led to a significant reduction in approval cycle times and process errors. The team delivered a structured, stable system that allowed for changes and refinements. They also excelled at on-time delivery, communication, and understanding the client's needs.”
Thorir Gudlaugsson
Founder
Date: 03/27/2026