EndorsedendorsedCompleted

Staff Augmentation & Python Fraud Detection for Bitpanda

Services Covered:

Staff AugmentationWebsite Development
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Duration

6 months

Budget
Budget

50K - 199K

Client Size
Start Date

1 August 2025

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
85/100
Strong

Project Capability Score (PCS) estimates how capable Acquaint Softtech Private Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Bitpanda

map Austria

Project Summary

Acquaint Softtech provided staff augmentation to Bitpanda, embedding developers into product squads to accelerate web-feature delivery while maintaining platform maintenance. They also developed a Python-based fraud detection initiative—including a risk scoring engine, statistical models, behavioral analysis, dashboards, and retraining pipelines. The engagement improved feature delivery cadence, reduced backlog and support tickets, and made fraud investigations faster and more focused.

Key Challenges

  • Expand engineering bandwidth through staff augmentation to accelerate customer-facing web features
  • Enhance the investment platform’s web interface (portfolio management, transaction tracking, account dashboards)
  • Strengthen the fraud detection framework with behavioral analytics and machine learning to identify suspicious transaction patterns more effectively than static rules

Project Deliverables

  • A Python-based risk scoring engine capable of near-real-time transaction analysis
  • Statistical models to detect unusual account activity patterns
  • Behavioral analysis features based on device usage, transaction timing, and trading activity
  • Internal dashboards for risk analysts to investigate flagged transactions
  • Automated data pipelines for retraining models
  • Enhanced web interface components for portfolio management, transaction history, and account dashboards
  • Secure API integrations between backend financial systems and the web platform
  • Refactored legacy components to improve maintainability

Project Solution

Acquaint embedded a 6-10 person developer team into the client's product squads to deliver web enhancements, optimize performance, refactor legacy components, and implement secure API integrations. In parallel, they architected and built a Python-based fraud detection and risk intelligence pipeline that included a near-real-time risk scoring engine, statistical detection models, behavioral analytics, internal investigator dashboards, and automated retraining pipelines to keep models current while preserving system performance and compliance.

Project Outcome

  • Engineering teams delivered new platform features more consistently and reduced backlog pressure
  • Web interface improvements made portfolio management more responsive and reduced support tickets
  • Compliance and risk teams received alerts with richer behavioral context, making investigations faster and more focused
  • Adaptive risk scoring reduced unnecessary transaction blocks while still highlighting suspicious activity

Platforms

  • WebWeb
  • API/Integration PlatformAPI/Integration Platform

Tech Stack

  • PythonPython
  • REST APIREST API

Client Endorsement

Overall Review Rating

4.5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

Acquaint Softtech's developers helped the client deliver new platform features more consistently, make the platform easier to navigate, reduce backlog pressure, and decrease support tickets. Meanwhile, the improvements in the fraud detection system made investigations faster and more focused.

Paul Klanschek

Co-Founder/CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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