endorsedCompleted

Laravel Checkout Scaling & Performance for Otrium

Services Covered:

E-commerce Development • Staff Augmentation

Industry

E-commerce & Retail

Duration

5 months

Budget

10K - 49K

Start Date

1 July 2025

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

86/100

Strong

Project Capability Score (PCS) estimates how capable Acquaint Softtech Private Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Otrium

Amsterdam, Netherlands

Project Summary

Acquaint Softtech served as an offshoring partner to Otrium, rebuilding backend checkout logic in Laravel and introducing an asynchronous queue, Redis caching, query optimization, and atomic locking to prevent duplicate orders. These changes stabilized the site under high traffic, significantly increased orders processed per minute during promotions, and nearly eliminated duplicate-charge and order-not-found customer service issues. The team met milestones, integrated with the client's Jira and Slack workflows, and was responsive throughout the engagement.

Key Challenges

Scale the checkout infrastructure to handle high traffic spikes
Maintain frontend continuity while changing backend logic
Eradicate duplicate orders and order redundancy
Optimize data retrieval and complex filtering performance

Project Deliverables

A Laravel-based asynchronous queue system for order processing
Redis caching layer for high-performance product metadata and inventory
Query optimization and database refactoring for faster filtering and retrieval
Atomic locking mechanisms to prevent duplicate orders during lag spikes
Rebuilt backend logic leveraging Laravel to retain existing payment provider compatibility

Project Solution

Acquaint acted as an offshoring engineering partner and rebuilt core backend checkout logic using Laravel. They implemented an asynchronous queue-based order processor, integrated Redis as a high-performance caching layer for product metadata and inventory, profiled and optimized SQL queries, refactored database access patterns, and created atomic locking mechanisms to eliminate duplicate orders during traffic spikes while preserving compatibility with the existing payment provider.

Project Outcome

Site stability improved under high traffic; checkout spinning wheel disappeared
Orders processed per minute increased substantially during promotions
Customer service incidents for duplicate charges or order-not-found dropped to almost zero
Key milestones were met and the team integrated well with Slack and Jira workflows

Platforms

Tech Stack

Laravel
Redis
SQL

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Acquaint Softtech Private Limited successfully increased the client's order processing speed and reduced customer service issues. The team met all key milestones and was highly responsive. Moreover, they boasted an in-depth understanding of Laravel, enabling them to create bespoke solutions.”
Milan Daniels
Founder
Date: 01/29/2026