endorsedOngoing

Bank Digital Onboarding Web Application

Services Covered:

Website Development

Industry

Financial Services

Duration

103 months

Budget

200K - 999K

Start Date

1 January 2018

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Ackee is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Equa Bank

Prague, Czech Republic

Project Summary

Ackee architected and developed a JavaScript-based web application to facilitate a bank's digital onboarding process, enabling users to complete onboarding without visiting a branch. The new application doubled new client conversion rates and was delivered using a waterfall approach.

Key Challenges

Partially online onboarding process that required clients to visit branches.
Outdated and poorly designed web application.
Lack of internal experience with modern web development and need to build an experienced team.

Project Deliverables

Online onboarding web application
Solution architecture
Implementation and technical plans

Project Solution

Ackee provided two JavaScript developers and one architect to design the solution architecture and implement the bank's online onboarding web application. They followed the initial technical plans, implemented the solution, and worked alongside the client's team to deliver the project.

Project Outcome

Doubled new client conversion rate.
Fully online onboarding process.
Knowledge transfer to the client's team.

Platforms

Tech Stack

JavaScript

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“With the updated web app, users were able to easily join the bank without going on site. This resulted in double the conversion rate for new clients. Ackee followed a waterfall approach to deliver the project.”
Jan Jirout
Head of IT
Date: 12/03/2019