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SMS & Feature Development for Mitratech

Services Covered:

Custom Software Development • API Development • Application Integration
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Industry
Industry

Software Development

Duration
Duration

87 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 May 2019

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

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79/100
Good

Project Capability Score (PCS) estimates how capable Abjayon Inc is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Mitratech

mapAustin, United States of America

Project Summary

Abjayon Inc has served as a side development team for a software company (Mitratech) since May 2019, delivering fixed-bid feature work including SMS integration, API work, and custom messaging. The vendor worked from client-provided business requirements and wireframes, using technologies such as Microsoft SQL Server, .NET, Java, Bootstrap and Twilio. The client reports increased sales on projects Abjayon worked on and consistent on-time, on-budget delivery with strong project management.

Key Challenges

  • Internal lack of bandwidth to implement and deliver needed features
  • Need to expand core product capabilities with new features such as SMS messaging and API integrations

Project Deliverables

  • SMS integration using Twilio
  • Customized messaging (25 messages for three personas)
  • API integration and toggles
  • Feature deliverables based on client-provided wireframes and requirements

Project Solution

Abjayon Inc operated as an external side team delivering fixed-bid feature work defined by the client's requirements and wireframes. They developed features including SMS capabilities (using Twilio), customized messaging for multiple personas, UI/UX simplification, toggles for delivery preferences, and API integrations. The team used Microsoft SQL Server, .NET, Java and Bootstrap across projects and employed Azure DevOps for project management.

Project Outcome

  • Increased sales on projects Abjayon Inc worked on
  • Consistent on-time, on-budget delivery and strong project execution
  • Customers were satisfied and bugs were found and resolved promptly

Platforms

  • API/Integration PlatformAPI/Integration Platform
  • WebWeb

Tech Stack

  • .NET.NET
  • JavaJava
  • BootstrapBootstrap
  • Microsoft SQL ServerMicrosoft SQL Server
  • TwilioTwilio
  • Azure DevOpsAzure DevOps

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client has seen increased sales on projects Abjayon Inc has worked on, and the team has always hit targets. The client has been pleased with the quality of work throughout their engagement, and impressed with the high level of project management Abjayon Inc provides.”

Brian Fancher

Senior Enterprise Software Product Leader

Note: This endorsement is based on publicly available client feedback from external review sources.