endorsedOngoing

Qualtrics Plugin and Cloud-Native Backend for Market Research Platform

Services Covered:

Custom Software Development • Software Maintenance and Support • AI and Machine Learning

Industry

Advertising & Marketing

Duration

89 months

Budget

200K - 999K

Start Date

1 March 2019

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable 9series Inc is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Intuify

Boston, United States of America

Project Summary

A market-research company engaged 9series to build a technology platform that extended Qualtrics with custom interactions and moved survey, audio, and video data into a separate analytics backend. 9series delivered embedded Qualtrics components and a cloud-native backend (Laravel referenced), implemented NLP and media-processing pipelines, and migrated storage to Google. The engagement met internal targets, expanded in scope, and 9series has become the client's technical partner.

Key Challenges

Build a plugin on top of Qualtrics to modify survey interactions
Pipe survey, audio, and video data into a separate backend analytics platform
Support media transfer and asynchronous analysis for NLP workflows
Deliver a modern, scalable architecture quickly with a limited team

Project Deliverables

Qualtrics plugin and embedded JavaScript code
Cloud-native backend analytics platform
Data pipelines for moving survey, audio, and video media
Natural language processing and asynchronous analysis components

Project Solution

9series built custom embedded code and plugins on top of the Qualtrics platform using JavaScript/jQuery and Java, integrated with Qualtrics internal APIs, and developed a cloud-native backend (Laravel referenced) to receive survey and media data. They implemented data pipelines, media transfer mechanisms, and natural language processing and asynchronous analysis components, and migrated storage to Google cloud services.

Project Outcome

9series functions as the client's entire technology team alongside the founder
Release dates were met and targets were hit and subsequently expanded
Rapid development and delivery with limited resources
Strong partnership, flexible communication, and ability to learn new technologies

Platforms

Web
Cloud

Tech Stack

Java
JavaScript

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“All internal targets were hit. The engagement has expanded, and the team at 9series Solutions Pvt. Ltd. has become the client's technical partner. Their accommodating approach makes them stand out from other vendors. Their practical approach is also noteworthy.”
Kevin Karty
Founder & CEO
Date: 10/29/2020